Introduction to Avikto
Welcome to Avikto. This section covers everything you need to understand the platform at a foundational level — what it does, how work flows through it, and who uses it.
Whether you're a first-time user trying to understand what Avikto is, a project lead learning how to configure it for your team, or a manager trying to see how it fits into your organization, start here. We'll walk you through the core concepts, show you how work moves through the system, and help you understand which parts are relevant to your role.
What's in this section
What is Avikto? — Understand the core purpose of the platform. What problems does it solve? Who uses it? What's a "case"? This is your starting point if you're new to Avikto.
Avikto High-Level Flow — See how cases move from creation to resolution. Understand the four main stages, how parallel workflows operate, and what supporting systems tie it all together.
Key Features — Get an overview of every major capability. From case management and projects to workflows, automation, and reporting, see what Avikto can do.
User Profiles in Avikto — Learn about the different roles in Avikto — from case workers to project leads to organization admins. Understand what each role does and what they can access.
Terminology — A glossary of key terms and concepts used throughout the platform. Bookmark this if you need to quickly look up what a term means.
Where to start
New to Avikto? Start with What is Avikto?, then move through the sections in order. If you already understand the basics and want to jump to a specific topic, use the sidebar or search.