Collaboration Integration
Connect Avikto to messaging platforms to deliver case notifications via webhooks. Keep your team informed in the tools they already use without switching context.
Microsoft Teams
Send automated notifications to a Microsoft Teams channel using an incoming webhook:
- Go to Settings → Organisation → Integrations → Collaboration
- Select Microsoft Teams
- Paste the incoming webhook URL from your Teams channel
- Save — Avikto will post notifications to that channel
Slack
Send automated notifications to a Slack channel using an incoming webhook:
- Go to Settings → Organisation → Integrations → Collaboration
- Select Slack
- Paste the incoming webhook URL from your Slack channel
- Save — Avikto will post notifications to that channel
See Also
- Notifications — Configure in-app notification preferences
- Integrations — Overview of all available integrations