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Calendar Integration

Synchronize Avikto schedules with external calendar services so your team always has a unified view of events and deadlines.

Calendar Config​

Connect your calendar provider to sync case events, due dates, scheduled meetings, and reminders:

  1. Go to Settings → Organisation → Integrations → Calendar
  2. Select your calendar provider (e.g., Google Calendar)
  3. Authorize access
  4. Choose sync settings (two-way or one-way)
  5. Save your preferences to apply the configuration

Once connected, events created in Avikto cases (via Schedule Events) will appear in your linked calendar, and calendar events can surface in Avikto.

Important: Calendar preferences must be explicitly saved to take effect. Once saved, the calendar configuration cannot be changed or revoked due to security and technical limitations of the integration. Make sure you select the correct provider and settings before saving.

Holidays​

Manage organization-wide holiday calendars to ensure due dates and SLA calculations account for non-working days.

  • Add holidays by year — Create holiday entries for your organization's region or custom schedule
  • Multiple calendars — Define different holiday sets (e.g., regional offices)
  • Holiday management — Edit or remove holidays as your schedule changes

Holiday data is used by automations and due date calculations to skip non-working days.

See Also​