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Case Documents

Attach and manage Documents at the case level. Store contracts, agreements, scans, and any files related to the case.

Uploading Documents

  1. Open case
  2. Go to Documents section
  3. Click Upload or drag files
  4. Add document details:
    • Title
    • Type (Contract, Receipt, Email, etc.)
    • Description

Document Types

  • Contract
  • Agreement
  • Invoice
  • Receipt
  • Email
  • Photo
  • Scan
  • Custom

Document Management

  • View all documents
  • Download files
  • Delete documents
  • Share documents
  • Version control
  • Search content

Access Control

Documents inherit case permissions. Control who can view/access based on case access.

See Also