Welcome to Avikto
Avikto is a collaborative platform to create, track, and resolve cases — bringing case management, multi-channel intake, document handling, e-signature, workflow automation, dashboards, and AI assistance into one unified place. Whether you're managing customer support, healthcare intake, legal cases, or internal operations, Avikto scales from a small team to a full enterprise with real-time collaboration and AI-powered assistance built in.
Quick Start
New to Avikto?
Core Features
Case Management
Create, organize, and track cases through your workflow with structured templates and flexible queues.
Learn more →Automation & Workflows
Eliminate manual work with intelligent workflows that route cases, send notifications, and update statuses automatically.
Learn more →Analytics & Reporting
Visualize your case data with customizable dashboards and detailed reports to track performance and identify bottlenecks.
Learn more →Collaboration
Keep all case discussions in one place with integrated comments, mentions, and team messaging.
Learn more →AI Capabilities
Get intelligent assistance with AI-powered suggestions, document analysis, and workflow optimization.
Learn more →Integrations
Connect Avikto with your favorite tools like Slack, Microsoft Teams, email, and more.
Learn more →Key Sections
Introduction
Learn the fundamentals of Avikto and how it works.
Getting Started
Set up your account and get comfortable with the platform.
💼 Core Platform
Master the main features of Avikto.
⚙️ Administration
Manage your organization, users, and security settings.
Where to Go Next
I'm setting up a new organization → Start with Setting Up Your Organization
I want to understand how Avikto works → Read What is Avikto? and Overall Flow
I need to manage my team and permissions → Go to Users & Roles
I want to automate my processes → Check out Building Automation and Use Cases
I need to track performance → Explore Analytics & Reporting